KANA

Avaya

This company develops communication software and hardware for contact centres and unified communications, serving large enterprises, healthcare organisations and government agencies.

YOUcentric

This company develops relationship management software that allows businesses to manage interactions with customers, partners and suppliers across multiple web and mobile platforms.

Kantata

Kantata develops professional services automation software that manages resources, projects and finances for agencies and professional services organisations.

ServicePRO

This company develops service desk and workflow automation software for large organisations to manage internal requests and departmental processes.

Salesforce

This company provides cloud-based customer relationship management software and enterprise applications to businesses for managing sales, marketing, and customer service operations.

EGain

The company develops artificial intelligence software for knowledge management and customer engagement to support enterprises and government organisations.

Echopass

This company provides cloud-based contact centre software and communication solutions to large enterprises and government agencies.

Klick2Contact

This company provides cloud-based omnichannel customer engagement software, including live chat and call-back tools, for e-commerce businesses and large enterprises.