Onepilot

Gorgias

This company provides a customer service and helpdesk platform for e-commerce merchants to manage communications and automate support tasks.

DigitalGenius

This company provides customer service automation software for e-commerce brands to resolve queries regarding orders, returns, and subscriptions.

Chatdesk

This company provides an artificial intelligence platform and expert network to manage customer support tickets and social media engagement for e-commerce brands.

Dixa

This company provides a conversational customer service platform and AI agents for e-commerce brands to manage communication across multiple digital channels.

Bigblue

This company provides a fulfilment and logistics platform for e-commerce brands to manage shipping, tracking and returns for their online sales.

HiOperator

This company provides a customer service platform combining generative artificial intelligence and human agents to resolve support requests for retail, travel, and healthtech businesses.

Klick2Contact

This company provides cloud-based omnichannel customer engagement software, including live chat and call-back tools, for e-commerce businesses and large enterprises.

Usersdot

This company develops artificial intelligence agents for e-commerce brands to automate market analysis, shopper insights, and customer service operations.