CueIn

LoudnClear

This company develops a conversational AI platform that analyses unstructured data to predict customer sentiment for revenue operations and customer service teams.

Intryc

This company develops an AI-driven platform for quality assurance, agent training, and coaching to help customer support and sales teams improve their service.

Convin

This company provides conversational intelligence software to automate quality assurance and agent coaching for contact centres in sectors like finance and healthcare.

OmniPanel

This company provides a platform that analyses customer support tickets to identify user friction for businesses.

Authenticx

This company develops a conversation intelligence platform that analyses customer interaction data for healthcare organisations to improve patient experiences and operational efficiency.

Conversational AI

This company provides a voice-based artificial intelligence platform to automate customer service and debt collection conversations for enterprises.

Sunbeam

This company develops an artificial intelligence platform for customer experience teams to collect and analyse qualitative feedback for actionable insights.

Staircase AI

This company develops a customer intelligence platform that analyses conversations to identify churn risks and expansion opportunities for business-to-business software firms.