Gladly

DigitalGenius

This company provides customer service automation software for e-commerce brands to resolve queries regarding orders, returns, and subscriptions.

Dixa

This company provides a conversational customer service platform and AI agents for e-commerce brands to manage communication across multiple digital channels.

Help Scout

This company provides an AI-driven support platform for businesses to manage customer communications across email, chat, and social media channels.

Kustomer

Kustomer develops an artificial intelligence powered customer relationship management platform for businesses to manage omnichannel support interactions through a unified timeline view.

Chatdesk

This company provides an artificial intelligence platform and expert network to manage customer support tickets and social media engagement for e-commerce brands.

Juphy

Juphy develops an artificial intelligence shopping assistant and unified social inbox for e-commerce businesses and online retailers.

Brand Embassy

This company provides a cloud-based customer experience platform for enterprises to automate service and manage human and artificial intelligence interactions across multiple digital channels.

Omnivio

This company develops an omnichannel orchestration platform and control tower to manage supply chain, inventory, and fulfillment operations for retail brands.