SupportLogic

Staircase AI

This company develops a customer intelligence platform that analyses conversations to identify churn risks and expansion opportunities for business-to-business software firms.

RightTouch

This company develops an AI-driven customer support platform to help enterprise businesses optimise web-based self-service and operator communications for better user experiences.

Forethought

This company develops artificial intelligence agents for customer service teams to automate support tickets and provide real-time assistance to agents.

Help Scout

This company provides an AI-driven support platform for businesses to manage customer communications across email, chat, and social media channels.

OmniPanel

This company provides a platform that analyses customer support tickets to identify user friction for businesses.

AptEdge

This company develops artificial intelligence software for B2B technical support teams to automate ticket resolution and manage product knowledge bases.

Neuron7.ai

This company develops AI-powered software that provides guided resolution instructions for service teams in medical device, industrial equipment, and high-tech sectors.

Telemetron

This company develops an artificial intelligence support platform for hardware businesses to monitor device telemetry and resolve customer service tickets.