ICON Communication Centres

Olyn

This group provides omnichannel customer engagement and digital marketing services to brands, retailers and call centres.

IntouchCX

This company provides outsourced customer experience management and AI-powered support services for global e-commerce, technology and digital platforms.

Transcom

Transcom provides customer experience outsourcing, technical support, and digital services to global clients in the telecommunications, financial services, e-commerce, and technology industries.

Vertex Data Science

This company provides business process outsourcing and customer management services for large corporate clients across the utility, telecommunications, and financial sectors.

KiKxxl GmbH

This company provides customer service, technical support and sales processes through multichannel contact centres for corporate clients across various industries.

inConcert & Convertia

The company develops omnichannel cloud software and provides lead generation services for contact centres in sectors like retail, fintech, and telecommunications.

Customer Experience Solutions

This company provides contact centre services and digital interaction software for large service providers, non-profit organisations and government agencies across Europe and Morocco.

Zisson

This company provides cloud-based omnichannel contact centre and switchboard software for businesses to manage customer communications across telephony, chat and social media.