Clarabridge

Brand Embassy

This company provides a cloud-based customer experience platform for enterprises to automate service and manage human and artificial intelligence interactions across multiple digital channels.

Spredfast

This company provides social media management and analytics software for enterprise brands to manage digital marketing campaigns and customer engagement across multiple platforms.

CLARA (Resonata)

This company provides community analytics software helping businesses monitor and analyse online conversations and user engagement across social media and web platforms.

Collective Intellect

This company provides cloud-based social media analytics and monitoring software to help businesses track consumer sentiment and market trends.

Vennli

This company provides a software-as-a-service platform for market research and customer choice analytics to help businesses develop competitive strategies.

Annex Cloud

This company provides a software-as-a-service platform for enterprise brands to manage customer loyalty programmes, referrals and first-party data collection.

Contentsquare

This company develops digital experience analytics software to help enterprise and mid-market brands monitor and improve customer journeys across websites and mobile applications.

Caplena

This company provides a software platform using artificial intelligence to analyse open-ended text feedback from surveys and reviews for enterprise brands and research agencies.