Cresta AI

Cresta

This company provides generative artificial intelligence platforms for contact centres to automate workflows and assist human agents for large enterprise clients.

PolyAI

This company develops conversational artificial intelligence platforms and voice-based agents for enterprise contact centres to automate customer service interactions.

ConnexAI

This company develops a conversational artificial intelligence platform for enterprise customer engagement, omnichannel communication and contact centre automation.

Omilia

This company develops conversational artificial intelligence software for enterprise contact centres to automate customer service interactions across voice and chat channels.

CallDesk

This company develops artificial intelligence voice agents to automate phone calls for enterprise contact centres.

Crescendo

This company develops an artificial intelligence customer experience platform for enterprise clients to manage contact centre operations through automated assistants and human agents.

Agentic Voice AI Software

This company provides automated voice assistants for businesses to manage customer service phone calls, book appointments, and process sales requests.

Observe.AI

This company provides a platform that transcribes and analyses customer interactions to improve agent performance and automate workflows for contact centres.