Observe.AI

Operative Intelligence

This company develops an artificial intelligence platform that analyses customer service conversations to provide contact centres with insights for improving operational performance.

PolyAI

This company develops conversational artificial intelligence platforms and voice-based agents for enterprise contact centres to automate customer service interactions.

Frame.ai

This company provides a conversational intelligence platform that analyses customer interactions across multiple channels to help go-to-market teams improve engagement and operational efficiency.

Loris.ai

This company provides a software platform for businesses to analyse customer conversations and AI agent performance to improve digital experiences and conversion rates.

Intryc

This company develops an AI-driven platform for quality assurance, agent training, and coaching to help customer support and sales teams improve their service.

ConnexAI

This company develops a conversational artificial intelligence platform for enterprise customer engagement, omnichannel communication and contact centre automation.

Cresta AI

This company provides generative artificial intelligence software for contact centres to automate conversations and assist agents in managing customer interactions.

Callers AI

This company develops an automated customer experience platform that manages interactions across voice, text, and email for high-volume business-to-consumer organisations.