Operative Intelligence

Observe.AI

This company provides a platform that transcribes and analyses customer interactions to improve agent performance and automate workflows for contact centres.

Intryc

This company develops an AI-driven platform for quality assurance, agent training, and coaching to help customer support and sales teams improve their service.

Tethr

This company provides a conversation intelligence platform that uses artificial intelligence to analyse customer interactions for enterprises to improve service and sales performance.

Conversational AI

This company provides a voice-based artificial intelligence platform to automate customer service and debt collection conversations for enterprises.

Frame.ai

This company provides a conversational intelligence platform that analyses customer interactions across multiple channels to help go-to-market teams improve engagement and operational efficiency.

VoiceLab

This company develops artificial intelligence speech-to-text software and conversational analytics for call centres and mobile applications to improve sales and customer service.

AmplifAI

The company develops an artificial intelligence platform for performance management and coaching in contact centers for retail, financial services and healthcare sectors.

I2x

This company develops artificial intelligence software that provides real-time speech analysis and coaching for sales and customer support agents during phone calls.