Edgetier

Operative Intelligence

This company develops an artificial intelligence platform that analyses customer service conversations to provide contact centres with insights for improving operational performance.

Feelingstream

This company provides a conversation intelligence platform that uses speech-to-text and AI to analyse customer communications for enterprise clients in regulated industries.

Omilia

This company develops conversational artificial intelligence software for enterprise contact centres to automate customer service interactions across voice and chat channels.

Observe.AI

This company provides a platform that transcribes and analyses customer interactions to improve agent performance and automate workflows for contact centres.

ContactEngine

This company provides conversational artificial intelligence software to automate customer engagement and communication for large enterprises and global brands.

LoudnClear

This company develops a conversational AI platform that analyses unstructured data to predict customer sentiment for revenue operations and customer service teams.

WinningMinds AI

WinningMinds AI develops a conversational analytics platform that applies behavioural science to help businesses evaluate and improve communication performance during sales calls and meetings.

Rulebase

This company develops AI software to automate compliance, quality assurance and back-office operations for financial services firms and contact centres.